I’ve never had a problem that Doubleday couldn’t solve.
I’d like to take this opportunity to thank you for your professional handling of both my personal and business insurance needs. Your prompt and courteous attention to my needs have been a real asset in the growth of my business. Thank you!!
We were pleased the way you helped us on our home owners insurance. Saved us several hundred dollars. Thanks to Rose for all of her help.
It’s all about service. A phone call and you know whatever the problem or request, it’ll be taken care of. Saving money is only the beginning. Saving time and energy with prompt customer service is the ultimate.
We were very happy the way your staff took care of us when our van, parked in front of our home, was hit by a drunk driver and totaled. One of your staff came right away and had a check for it the next day. We have our home insured with you too. We are very happy with the efficiency of your staff.
Eva and I couldn’t believe how well the fire claim we had went with your agency. We never had even one problem.. It was devastating but you made it so much easier for us. AND, you saved us $700 on our auto insurance too when we changed from Progressive!
I can’t remember how I was fortunate enough to discover Doubleday Insurance when I moved to Ankeny 8 years ago. From the beginning Chris (and later his entire family) took me under his wing like a protective older brother. Chris has handled all of my insurance needs professionally and promptly with courtesy. It’s great peace of mind to know I can call Chris (or his Dad, Lew) anytime with questions knowing I’ll be warmly greeted. I’m confident they are genuinly interested in my welfare and not just after a commission check. Thanks Doubledays!!!
Not having the best record, Doubleday Agency was able to help us in our insurance needs. Friendly, helpful and always willing to check other areas. Rose had a smile every time. Thanks for helping us in insurance. My parents always said you were the best!!!
We saved 71% on our home insurance with Doubleday and saved money on our auto too! We are sending them referrals of our friends and relatives so that they can save too. Since they are Independent Agents I’m sure of a very competitive rate always.
On the way to TN for a family vacation a deer ran out in front of us. I called and Chad answered the phone and the first thing he asked was about the family. After assuring him all was okay with us he then took over asking questions regarding the Van. He reassured me everything would be good again – and it was! Thank you for caring about my family.
Lew, we had a claim in July where we lost our roof and had a lot of damage to our home. Work has been completed and the check is on its way to us. Just wanted you to know we felt we received great service. We are so thankful to have you as a local agent that we know we can count on. It’s just reassuring to know you will take care of us and you are not an 800 number in another state with no real contact person. Thanks for all you do and for the peace of mind we have with you as our agent.
I’m late in getting this note off to you, but we were extremely satisfied with our service and adjustor on the storm water backup in our basement. Great quick service from your office also.
Thanks so much Lew. I will never forget your kindness to me when I had my accident in Alabama. I was so frantic, you were so calming, and I bothered you on vacation, I think you were in Spirit Lake at the time eating dinner. But you took the time to help me, and told me step by step what to do. I had never had or been in an accident before, it was so frightening for me. For you, it was just business, but for me, it was way more than that. Thanks again to your whole agency, Chris and Kim for being so helpful as well.
I was hit in downtown Des Moines and was clueless as to what to do. I called Chris, my agent, and he personally drove to the scene of the accident and handled everything for me. That personal touch and caring really makes it 100% worth staying with an Independent Agent. Thanks, Chris!
Pat Capehart recommended you to be my Insurance Agent. She was very happy with you when she needed your assistance for her claim. I'm glad she gave me a good reference. I'm glad to be your client.
Chris is always available and respond to our questions/requests as soon as he can. Doubleday is like a family to us after 16 years working with you. I have all of mine insurance with you. You try to get the most competitive price.
We really like the friendliness and knowledge of all of you. We also really like that you have our best interests in mind.